Effective Communication  with Online Course Learners 

Charlotte Miller

Effective Communication  with Online Course Learners 

With the advancement in science and technology, online education is growing at a faster rate. To make the online courses platform successful, communication between educators and learners plays the most significant role. Communication in basic words means the exchange of information, ideas, and knowledge among two or more people.

 To sell online courses successfully and provide students with quality academic services, communication skills are the main key. In online courses, physical meet-ups are not possible and therefore students feel isolated. Social interactions and communication via computer or phone screens can be challenging. Let us discuss some tips that online teachers can follow to develop a sense of community among all and enhance communication with learners. 

How teachers can communicate well with online course learners 

  1. Develop a safe class environment

Communication is a two-way process. To effectively communicate with students, developing a safe and secure class environment is necessary. If students feel feared, they won’t open up in the class and feel hesitant to share, speak up and interact. Therefore teachers should build a class environment where students feel comfortable and confident. For this, set disciplinary and behavioral rules. This will ensure that mutual respect is maintained in the class. This will make students feel safe, valued, and more connected with the teachers.

  1. Have the right subject knowledge

For effective communication, having the right subject knowledge is important. If teachers won’t have a detailed understanding of the subject they are teaching in their online courses, they will not be able to express and explain the lessons properly. This will also show a lack of confidence in the teacher’s voice. 

If students will have poor academic understanding, interactions and communication will be affected. So make sure that you have an in-depth understanding of your teaching subject. Have all the up-to-date knowledge so that you can answer students’ doubts well, explain properly, and make students more vocal and participative in the class. 

  1. Have general friendly discussions too

Online class communication should not be limited to academics only. Not all students are quite effective at academics or sometimes students don’t have much to share in academic discussions. Therefore teachers should make sure that they have general friendly discussions in the classes too. Try to build a sense of community and friendliness in your online classes. For example, you can start your class by asking students how the day is going, it’s pleasant weather outside, or cracking some jokes. This will make students feel more connected and open up in the class. 

  1. Conduct participatory activities

For selling courses online effectively, and for quality communication, this tip is important for all teachers to practice. Teacher centered approach to teaching is not suitable. Only teachers explaining the topics and students simply sitting as mere listeners won’t help in effective communication. So make sure that you try to involve students in the class as much as possible. To do so, conducting participatory activities is helpful. Group discussions, recitations, question-answer rounds, presentations, and quizzes are some of the participatory activities that can be conducted.

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  1. Active listening by both teachers and students

To communicate better and become active participants in the class, teachers must ask students to stay attentive and listen actively in the online classes. But is active listening only limited to students? The answer to this question is no. Teachers should also listen to and understand the students. If teachers will not listen to students’ doubts, points of view, and opinions, their academic needs will not be satisfied. So make sure that you listen to your students and give quality responses in return. 

  1. Feedback exchange

For effective communication in online courses, feedback plays an important role. Teachers can appreciate students for their time and involvement in the class. Share some suggestions and advice for their improvement and betterment. When students will receive constructive feedback from the teachers, their participation and interaction will be enhanced gradually. Similarly, teachers should take feedback from students too. Ask them how they are finding the current teaching practices and what more they expect from the teachers. This will help in two-way communication. Feedback exchange helps in effective online teaching and learning. 


“In today’s competitive world, communication skills are important for all to possess for social, academic, and professional success. For teaching online effectively, corresponding well with your course learners is absolutely vital. By following the above-mentioned tips, online teachers can communicate and connect with students well. This will help teachers to overcome the barriers and difficulties they face in communicating with students via screens.

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