How To Improve Supply Chain Management In Your Business

Charlotte Miller

How To Improve Supply Chain Management In Your Business

Supply chain management (SCM) is the process of controlling or monitoring every step involved in procuring raw materials from a supplier, transforming them into finished or semi-finished goods, and delivering them to customers who have made orders. On the other hand, a supply chain defines all that’s involved in making a good available to a client, right from sourcing raw materials to when the item is delivered to a customer. There are many supply chains in place, local or global, and they call for proper supply chain solutions to keep the processes involved well in place and ensure customer satisfaction. Besides, such strategies that improve SCM ensure sustainability in the chain and help it maintain a competitive advantage in the market. Here are the top steps in improving the SCM in your business, whether it is small, large, or in between.

  1. Optimize your inventory

The inventory is right at the top of every supply chain, and every stakeholder in the chain looks up to it to know what’s next. As such, optimizing it to minimize anomalies and errors will go a long way to improve SCM. Instead of letting pressure push you into stocking excess goods, you the principle of efficiency and stock just what you need. There are many methods to doing this, and you need not make guesses. For instance, embrace truck scales to know how much space you need and what you need to store. If that’s not your cup of tea, try demand and supply forecasting solutions to help you predict customer behavior with high precision. As such, you will minimize wasting space unnecessarily on warehousing and goods that will take a whole year to sell.

  1. Embrace technology

Gone are the days when we would stick to papers and files to store company data. Now you can store company files in the cloud, where you can then access them anytime from any point provided you have access to the internet. This is just one example of technological advancement, and many others can form part of your supply chain solutions. How about using computer applications and software solutions? They will help you realize a phenomenal change in the face of your business, encouraging you to try other aspects of the fast-changing technology.

  1. Establish a supply chain council (SCC)

The idea of forming a supply chain council as a way of better managing the chain may seem a bit far-fetched, especially among people who are just starting out in this field. However, for the vast majority of veterans in SCM, the supply chain council can help your business see new milestones because of its strategy. First, this technical team reviews the SCM’s operations and tasks to ensure they are in line with the company’s goals. If not, the SCC advises the SCM team on exploring the appropriate strategies. Secondly, analyzing the SCM team helps the leaders better prepare for future issues. Third, the SCC gives the SCM team breakthroughs on improving cross-functional communication, and alongside other strategies, the latter improve SCM. 

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  1. Get data insight using models

We can always learn something from historic and real-time data. Historic data is information collected from the past, while real-time data is collected and fed into the system simultaneously. Gaining insight into this kind of information helps an SCM manager know how to handle future challenges better. And for this very function, models are useful, and an SCM system can benefit from employing them. Models study patterns over a long time and use the collected data to advise on how to go about similar issues in the future. Besides, models allow you to play around with figures to simulate and analyze various scenarios, further helping the SCM desk get insight into data.

  1. Automate your SC processes

The other approach to improving an SCM system is automating your supply chain processes and operations. Modern technology has invented many approaches to automating operations, and you just need to identify what works best for your company. For instance, the Internet of Things (IoT) is a technology that plants specific features of devices to let them collect data and send them to the host organization in real-time, and this technology can work well for supply chains. For instance, instead of calling to ask about shipment location, why not use sensors and radio frequency identification (RFID) tags to track shipments? You will know not only the live location but also any risks as they occur, allowing you to mitigate them accordingly. You can also try digital twins technology to have a parallel virtual system imitating the real system and exploring how it would change should some factors change.

  1. Foster a healthy company-supplier relationship

While it’s true that every stakeholder, including the supplier, looks up to the inventory to know what’s next, you would never have an inventory without goods, which in turn, depends on the availability of raw materials from the supplier. As such, the supplier is a critical player in the supply chain, and you need to foster a good relationship with them. Trust is key in every relationship, and it’s no exception in your dealings with the supplier. Remembering that you need him to meet your esteemed customers’ needs should move you win his trust so that you can always count on him at any time.

  1. Embrace visibility and transparency in your operations

Visibility is the state of allowing the company and the customer or the company and the supplier to see the live location of a shipment on transit or raw materials from the supplier to the processing premises, respectively. Visibility and transparency ensure seamless operations and minimize the disruptions that would result from either parties bombarding the other with calls to enquire about the live location of goods. It also ensures trust between the involved parties, and the very most, helps the company build a reputable bottom line. 

  1. Improve your agility

Agility is more like resilience, with the forming denoting an organization’s ability to adjust its operations with the shortest of notices, especially in times of crisis. Agility remains one of the supply chain solutions since it informs how flexible a company is. This, in turn, determines whether the brand in question can sustain itself in the face of crises.


A successful supply chain management system for every business looks for opportunities from time to time to improve its operations. It can optimize its inventory, automate processes, embrace technological changes, establish a suppl chain council to examine its operations, work toward being more transparent, steer a good supplier relationship, and use models to gain data insight as part of its supply chain solutions. Each of these will positively influence the brand, ultimately making it more sustainable and strong enough to stand the test of time.

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