Remote desktop technology can be defined as the means by which one or more users can remotely access a computer from another computer. As its name suggests, the connection must be remote, which means that both computers are located on different networks, each with its own IP (Internet Protocol). This technology is extremely useful for both companies and individuals who wish to use a certain computer wherever they are, simply by having an Internet connection and keeping both computers on simultaneously. Thanks to this, the economic, technical, and time savings are evident by dispensing with unnecessary trips.
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What is remote desktop technology for?
Based on the foregoing, the possibilities offered by this remote work system are numerous. Indeed, the use of the remote desktop allows you to use the resources of a given computer over a long distance, which saves costs and increases work safety without requiring the intervention of third parties acting as intermediaries. Thus, the remote desktop makes it possible to centralize tasks or applications on the same computer, allowing all those users who have permission to do so to work on it. By applying this method, remote teamwork becomes feasible, simple, and efficient.
Remote desktop applications
Once the wide range of possibilities of remote desktop technology has been exposed, it is necessary to capture in a more concrete and defined way some examples at different levels of the use of this resource. In this way, exposing examples of its use, users can get a broader idea of the practical applications that can be given to this technology.
Remote desktop for technical support
This is one of the most common remote desktop applications. By allowing another user access to a computer -called a host-, said user -who receives the name of “client”- can go to the root of the problem that you want to solve. Thanks to the remote desktop, the host user does not have to master the technical aspects of that incident for which the client user is trained. On the other hand, technical support work can also be carried out through the remote desktop as if it were a complement to telephone assistance. Indeed, what may start as a phone call to consult an incident by a user, can become effective technical support through remote desktop. With this way of working, you will save time,
Remote desktop for remote work
By developing this way of working, the employees of a company have the option of working from a different place than their office. Due to the security provided by remote desktop programs, employees can work safely wherever they are, at the same time that the managers of the company obtain the benefit of saving part of the resources that their employee stops producing by being away from the office, but with the advantage of being able to check your performance in real-time. This remote access does not have to be from the employee’s home, but also from other terminals. For example, if an employee has to travel to attend a conference or a meeting with clients, he can remotely access his office computer using his laptop and a Wi-Fi connection,
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Remote desktop is a distance education system
The remote desktop system can also be an effective means of conducting remote classes or presentations. To do this, having certain remote desktop programs, you can even activate voice chat as long as you have speakers and a microphone. With all this, the remote desktop can be used so that the teacher can access the students’ work and monitor their actions in real-time.
Remote desktop components
In order to make use of remote desktop technology, it is necessary to have several essential elements. First of all, there must be a compatible communications protocol between the computers that will make up the remote desktop session. These protocols are the ones used by the different remote desktop programs. As is evident, it is impossible to have a remote desktop without having an internet connection, regardless of the type of connection available.
In turn, the Internet will serve to connect the computer from which remote access is going to take place, which is the host, with the computer from which the physical work will be carried out, which is the client, and there may be several clients. Both the host and the client must be powered on, not in hibernation, sleep, or powered off. By last, it is necessary that the host and the client have the same remote desktop program or application, and there are numerous paid and free options on the market. Other secondary elements are peripheral devices that will be required depending on the purpose, such as printers, speakers, or microphones.
Among the essential requirements for free remote desktop software to work are bandwidth, data compression, synchronization, communication delay or latency, and graphical representation. There must be compatibility between these elements because actions executed by the client will be rendered on the host with a delay.
Type of connections from a remote desktop
Connections from a remote desktop are always made over the Internet. However, there are two different ways to run this technology. The most basic and limited way to do this is to connect through the operating system. By this means, you can configure the particularities of the remote connection, as well as its duration. In addition, you need to know the IP of the host, so when it comes to a dynamic IP, problems can arise. To this must be added that the installation of a remote desktop program is necessary and that the number of connections may be limited. The second is the connection through the web. Here, the web makes it possible to connect from anywhere in the world, the configuration process is almost entirely automatic.
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